We do not offer refunds.  If you are not in love with your purchase, you may bring it back to the store within 10 days for an exchange or store credit.  No cash value will be given.  Exchanges and store credit will only be offered for items in their original, unopened, and unused condition with the original receipt and method of payment.  

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If your purchase was completed online and you are unable to bring the item back to the store, please contact us at info@terradenver.com to start a mail return.  We will send you a return label as well as an invoice for $8 return shipping.  Once we receive the item and confirm its condition, we will issue you store credit via email. 

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As a small owner-operated business, our return policy is structured this way to ensure we maintain the highest quality product and service.

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If you have any questions about our return policy please contact us at info@terradenver.com.